PRIVACY POLICY
This privacy policy outlines how we collect, use, disclose, and protect your personal information at Hident Traders & Exporters LLC's e-commerce website www.hidentonline.com . This policy applies solely to online activities and not offline activities. At www.hidentonline.com , we value the privacy of our customers and visitors. By accessing or using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
1.1 Personal Information:
When you use our website, we may collect personal information that can be used to identify you. The types of personal information we may collect include:
Name
Contact information (email address, phone number, mailing address)
Billing information
Payment details
Usernames and passwords
1.2 Non-Personal Information:
We may also collect non-personal information, which does not directly identify you. This may include:
Browser type and version
Operating system
IP address
Website usage information
Cookies and similar technologies (refer to section 4)
2. How We Use Your Information:
2.1 Provide and Improve Services:
We use your personal information to process orders, deliver products, and provide customer support. Additionally, we may use your information to improve our services, enhance user experience, and develop new features.
2.2 Communication:
We may use your contact information to send you important updates, notifications, newsletters, and marketing materials related to our products and services. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.
2.3 Order Fulfillment:
To fulfill your orders, we may share your personal information with third-party service providers, such as shipping companies, payment processors, and suppliers. However, we will only disclose the necessary information required to complete the transaction.
2.4 Legal Compliance:
We may access, preserve, or disclose your personal information if required by law, regulation, or legal process, or if we have a good faith belief that such action is necessary to protect the rights, property, or safety of Hident Traders & Exporters LLC, its customers, or the public.
3. Information Security:
We take reasonable precautions and implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
4. Cookies and Similar Technologies:
We may use cookies and similar technologies (e.g., web beacons, pixels) to collect non-personal information and enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your preferences, track website usage, and remember certain information. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without cookies.
5. Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by Hident Traders & Exporters LLC. This Privacy Policy applies only to our website. We have no control over the content, privacy practices, or security of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Know Your Rights:
As a customer, you have the right to access, update, and delete your personal information. You also have the right to opt-out of marketing communications from us.
7. Children's Privacy:
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.
8. Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our website after the changes are implemented constitutes your acceptance of the revised Privacy Policy.
9. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Hident Traders & Exporters LLC
Address: Warehouse #10, 13th Street, Industrial Area-2
Al Qusais, Dubai, UAE
Email: info@hidentonline.com
Phone: +971 4 238 0441
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.
- Updated on 15th June 2023
